I live in Trinidad, but I needed to complete the roof of a building in the Virgin Islands.
It is nearly impossible to obtain $US here, but I was able to send my roof drawings electronically to ECMIL. They made an estimate of the roofing material required, the cost of the total package of material required, and made all arrangements for shipping to the Virgin Islands.
Furthermore, ECMIL accepted payment in $EC. That was a tremendous relief. Incidentally, the quotation from ECMIL was considerably less than what I had been quoted by a company in Trinidad.
The material arrived promptly and contained everything that had been ordered. The roof was completed without any hiccups whatsoever thanks to the facilitation, professionalism and expertise of ECMIL."
LR - Trinidad & Tobago
Now that the dust has settled with my project, I wanted to take the time out to thank you for your great customer service that was bestowed upon me with my recent purchase from you company. Being in the costumer service business myself for the last 17 years I know how it feels to make a customer happy and the feeling you take knowing that your are in the right business. I am happy to say I am very pleased with the product and have also received numerous inquiries as to where I received my galvanize from (Look forward to some upcoming purchases).
Please also commend and thank Judy for me as she has been an instrumental sales person to deal with throughout the purchase, from her calm demeanor over the phone to her professional attitude throughout. A true asset to your establishment. Again I just wanted to say Thank You and I look forward to doing business with you in the near future."
VR - St. Kitts
East Caribbean Metals Industries Limited . Campden Park Industrial Estate . St. Vincent & The Grenadines West Indies . T: +1 784 456 1843 F: +1 784 457 7641 E: firstname.lastname@example.org